Forums > Wing Foiling General

Airbank Puffer Pro

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Created by Stretchy Two weeks ago, 15 Jan 2025
Stretchy
WA, 973 posts
15 Jan 2025 9:45PM
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Got one of these for Christmas and it works nicely. BUT only on third time recharging and it won't. The display flashes on 1 bar while charging but doesn't get any further. It also throws an "EE3" error irregularly. any tricks to this or do I have a dud?

AGK7
17 posts
15 Jan 2025 11:40PM
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Stretchy said..
Got one of these for Christmas and it works nicely. BUT only on third time recharging and it won't. The display flashes on 1 bar while charging but doesn't get any further. It also throws an "EE3" error irregularly. any tricks to this or do I have a dud?


Mine has worked flawlessly for over a year, so I think you do indeed have a dud, and it should be warranty-able

Stretchy
WA, 973 posts
16 Jan 2025 9:37PM
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I'm a 2hr drive from the shop, so was looking for a fix. I found this kaspars.net/blog/airbank-d13-pro-teardown and decided a reset might work, then contacted the Airbank Aus website. I got a quick and very helpful response from Pete who confirmed how to reset my unit:
Soft reset: press and hold the plus and minus buttons until RES appears on the screen.
that didn't work, EE4 error returned.
So next step was hard reset: just run it flat.
That worked and my unit is now fully charged

SoloPelican
11 posts
18 Jan 2025 11:18PM
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Mine worked great for 1.5 years then would not charge. It was past the warranty period and they sent me a new one. I just emailed the contact page of the web site and told them what was up and they started the process easily.

Stretchy
WA, 973 posts
19 Jan 2025 7:28AM
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A different issue is the pump cycling with wings that have restrictive valves such as my North Nova's.
For those that don't know: long press the left side button to cycle through FAN, COMPRESSOR and AUTO modes

bobstx
5 posts
21 Jan 2025 8:17AM
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Stretchy said..
A different issue is the pump cycling with wings that have restrictive valves such as my North Nova's.
For those that don't know: long press the left side button to cycle through FAN, COMPRESSOR and AUTO modes



I think I may have a busted pump or it's because of my binorth novas and Armstrongs. I have to baby the stupid thing and keep resetting, going through modes, or it will short cycle or show 0 psi. I have to play a game of resetting it and attaching the hose while it is pumping. I think maybe it has filled a wing once in auto mode without messing with it.

Zasby
WA, 59 posts
22 Jan 2025 3:02PM
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Hi All,

I am the distributor of AIRBANK Pumps in Australia. The Puffer Pro Pumps are great pumps, but being electronic, they can occasionally have issues (i.e., a very small percentage of the many pumps that are out there). The important thing is always how a company responds whenever there are issues.

I have recently updated the Q&A page on the website (airbankpump.com.au) to assist with questions, but if these do not solve any issues you may be having, then please get in contact with me, and I will do my best to get back to you quickly and find a resolution. I would also encourage you to contact the retailer where you purchased your pump. My details can be found at airbankpump.com.au.

Cheers
Pete




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"Airbank Puffer Pro" started by Stretchy