Forums > Kitesurfing General

Is your local kite shop dying?

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Created by murrayceff > 9 months ago, 21 Dec 2018
towradgi
NSW, 430 posts
22 Dec 2018 11:42AM
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Kitepower Australia said..
I support this thread 100%, really want that GT2






There is a success story in every industry...while Ozone steve left Peace holding the bundle at K.P. Sydney saving for a GT2....Steve semi-retired /retired 10 years early to his beach house at Lennox Heads...as Mr Ozone Oz...I've google searched his headland house . Is this it ? Can afford the house but not the curtains.

Surfer62
1357 posts
22 Dec 2018 10:19AM
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murrayceff said..
Could I make a simple plea to all kiters in Australia?
Please support your local kite shop.
I think it's probably fair to say that very few local kite shops would exist these days if not for the rise of stand-up paddling in the last few years.The established kite brands have every type of kite you could possibly want, I think.
I always find it somewhat amusing when a kiter comes in panicking cause he forgot his pump or broke something or other and wants to get a quick replacement part, so he can get out on the water. If the local kite shop doesn't exist anymore, what would he do. Go online and wait X days for his bit to arrive?
I don't know of any kite shops making bucket loads of money. Most would make more working the same sort of jobs you work in and would then be able to go kiting as much as you do. And there have been several kite shops close down in recent times as testimony to this.
I'd be interested to read your opinions on this, but I'll probably be too busy rummaging through drawers trying to find some bit worth ten dollars for a 10 year old kite that someone is trying to fly in 10 knots.




Muzza, since the kiteshop you work in opened in Torquay over 10 years ago, Ive invested locally in it and spent approx $25,000 plus on kites (GK x 3, TAKOON x 3, WAINMAN x3, OZONE x 2), kiteboards (STONKER x 2, WAINMAN x 1) and accessories, thats the stuff I can remember, possibly more. In the last few years Ive also shopped elsewhere for kites and boards. Now I'm transitioning into retirement and a more savvy shopper of near new 2nd hand kites at less than 50% rrp which allows me to spend money on travel instead of new kites, so many bargains out there when you know what you want.

You also sell online and used to sell on fleabay so you cant be too harsh on not buying local or online shoppers, seabreeze itself is a great 2nd hand resource.

So you're after opinions ? well here's my 2c worth, whilst the local uptake of kiting is unusually very low for a strong surf and beach culture town like Torquay, in the last 10 years the town has more than doubled in population and nearby greater Geelong has probably tripled yet there's probably less local kiters here now than 10 years ago, hence you need to attract new kiters and the visiting kiters. One problem you have is lack of marketing, try parking your shop labelled van at the point and walk to the shop, result will be free advertising and marketing that may help increase your business, I send a lot of business your way from people wanting to learn and travelling kiters looking for gear and have no idea what the nearest kite shop is called or where it is. Word of mouth is much more valuable than a google search. Get visible, push the Stonker brand, make money, good luck.

Shame you need to rely on the 21st century version of a goat boat to survive.

Good wind today, 3 days in a row, get out there.

quikdrawMcgraw
1221 posts
22 Dec 2018 11:03AM
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cauncy said..

quikdrawMcgraw said..


cauncy said..



tgcp said..




The sport peaked 3 years ago in nsw. Isn't kiting lessons the big income earner for kite shops.






shhhhhhhhhhshhh don't let everyone know the secret that there is big bucks in teaching kitesurfing or everyone will give it a go and we'll have to share the riches





Yep, invested around $12000
On kiting equip, sups, trailer etc for my coming venture,
my instructors course will be approx $4500 inc travel accom etc then insurance of approx $1500, kites are a yearly turn around ,4 plus bar and lines so $7000ish , for a limited time return of 70/80 per hr, you can only teach in certain winds and certain times of the month
Ill be rich




Your gonna be a instructor! Are you sure you got the patience?



As long as they're not regarded


Fair enough no retards allowed, might wanna put it on the website to be sure no slow pricks want a lesson.
But what about when poor Friederich (whose not retarded) torpedoes the kite into the hard wet sand for the third consequtive time, after you specifically told him:
"if you do that one more time you ?*^* @)@? !"!" Mother!$!$!$ sour kraut !#!#! #?? My cafe =??? you were shaken at the orphanage #*#8?& ?!#?????(? LET GO OF THE BAR ?#?#?# 1943 ";";"'x.
?

Youngbreezy
WA, 1037 posts
22 Dec 2018 9:40PM
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It's all starting to make sense now!!

All these years of cauncy's relentless wind graphs were just part of an elaborate ruse to lure us to his cappuccino-kite school empire!!!

Peahi
VIC, 1477 posts
23 Dec 2018 10:57PM
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Surfer62 said..

Muzza, since the kiteshop you work in opened in Torquay over 10 years ago, Ive invested locally in it and spent approx $25,000 plus on kites (GK x 3, TAKOON x 3, WAINMAN x3, OZONE x 2), kiteboards (STONKER x 2, WAINMAN x 1) and accessories, thats the stuff I can remember, possibly more. In the last few years Ive also shopped elsewhere for kites and boards. Now I'm transitioning into retirement and a more savvy shopper of near new 2nd hand kites at less than 50% rrp which allows me to spend money on travel instead of new kites, so many bargains out there when you know what you want.

You also sell online and used to sell on fleabay so you cant be too harsh on not buying local or online shoppers, seabreeze itself is a great 2nd hand resource.

So you're after opinions ? well here's my 2c worth, whilst the local uptake of kiting is unusually very low for a strong surf and beach culture town like Torquay, in the last 10 years the town has more than doubled in population and nearby greater Geelong has probably tripled yet there's probably less local kiters here now than 10 years ago, hence you need to attract new kiters and the visiting kiters. One problem you have is lack of marketing, try parking your shop labelled van at the point and walk to the shop, result will be free advertising and marketing that may help increase your business, I send a lot of business your way from people wanting to learn and travelling kiters looking for gear and have no idea what the nearest kite shop is called or where it is. Word of mouth is much more valuable than a google search. Get visible, push the Stonker brand, make money, good luck.

Shame you need to rely on the 21st century version of a goat boat to survive.

Good wind today, 3 days in a row, get out there.


It is super wierd kiting has not taken off down there, even with recent GKA. I also prefer surfing but driving to unknown conditions, hassling crowds always make it an unpleasant experience - you really gotta live down there. In autumn/winter world class waves but in summer nothing but onshore slop but perfect for kiting.

I was surprised to learn kiteboards were made in Torquay over 10 years ago. Stonker is relatively unknown but how can you compete with mass marketed big brands made in China/Thailand?

Also been following Dicko, Vanda and Stuart Campbell on fakebook and they're always posting some great (surf)boards they've made, even Ross from Barwon Heads does daily surf reports and posts all sorts of interesting boards and stuff in his shop, makes me want to come visit and say g'day.

cauncy
WA, 8407 posts
23 Dec 2018 8:56PM
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Youngbreezy said..
It's all starting to make sense now!!

All these years of cauncy's relentless wind graphs were just part of an elaborate ruse to lure us to his cappuccino-kite school empire!!!


Cunning plot

WA Surf & Foil
WA, 250 posts
24 Dec 2018 10:58AM
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Nathe said..
I try to always support local, but sometimes when you order stuff and they don't ring you to tell you they got it it's easier just to go online. It's all about quality of service, you support them and they support you.


I hope that wasn't me Nathe

Kay1982
WA, 275 posts
24 Dec 2018 12:22PM
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Here's a actual conversation I had with a kite shop on the east coast when at the time I used to live an hour away from it. I wanted to order or, if they had one, buy a new light wind directional. Trying to support the local.

Me phoning up: Are you guys open today?

Them: Well obviously eh.

Me: No worries just checking because you weren't last week (I had driven down to discover this).

Them: Well did you check facebook?

Me: No

Them: Well whose the idiot?

Me: So your're only open when it says so on facebook?

Them: Obviously.

Me: Well I checked facebook today to get your number and there's been no updates on your page for like a week.

Them: Well its f'ing summer we are too busy.

Now get this, even after this lovely conversation I still went down there because I wanted a new board and maybe they have stock, I get there to this ( don't know if its the same dude):

Dude: Wat? (Literally "wat")

Me: Have you guys got any light wind directionals like a sector 60?

Dude: Na they're all crap.

Me: Can you guys order them or do I need to go through a dealer?

Dude: Mate you don't know what you want, what you want is a formula board.

Me: Aren't they hell on your back leg?

Dude: Na people just don't know how to ride them and talk crap.


The conversation continued for about a minute with him pushing formula boards for light wind free riding and me asking him for anything else (like north nugget, shinster, skimboard etc whatever just take my money) until he actually turned his back on me and I walked out.

I know for every ****ty sales person (owner) there is probably a thousand ****ty customers but in some cases its no wonder these dudes are having a hard time.

I buy mainly second hand these days and if I need a part I order online from Kiterepublic, or the big WA shops (whoever is doing free shipping at the time) the service is excellent.

Anyway I've always wanted to post that phone conversation, what a laugh! For an actual business trying to make money ahahahaha

Kamikuza
QLD, 6493 posts
24 Dec 2018 2:54PM
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awkward customer said..
Here's a actual conversation I had with a kite shop on the east coast when at the time I used to live an hour away from it. I wanted to order or, if they had one, buy a new light wind directional. Trying to support the local.

Me phoning up: Are you guys open today?

Them: Well obviously eh.

Me: No worries just checking because you weren't last week (I had driven down to discover this).

Them: Well did you check facebook?

Me: No

Them: Well whose the idiot?

Me: So your're only open when it says so on facebook?

Them: Obviously.

Me: Well I checked facebook today to get your number and there's been no updates on your page for like a week.

Them: Well its f'ing summer we are too busy.

Now get this, even after this lovely conversation I still went down there because I wanted a new board and maybe they have stock, I get there to this ( don't know if its the same dude):

Dude: Wat? (Literally "wat")

Me: Have you guys got any light wind directionals like a sector 60?

Dude: Na they're all crap.

Me: Can you guys order them or do I need to go through a dealer?

Dude: Mate you don't know what you want, what you want is a formula board.

Me: Aren't they hell on your back leg?

Dude: Na people just don't know how to ride them and talk crap.


The conversation continued for about a minute with him pushing formula boards for light wind free riding and me asking him for anything else (like north nugget, shinster, skimboard etc whatever just take my money) until he actually turned his back on me and I walked out.

I know for every ****ty sales person (owner) there is probably a thousand ****ty customers but in some cases its no wonder these dudes are having a hard time.

I buy mainly second hand these days and if I need a part I order online from Kiterepublic, or the big WA shops (whoever is doing free shipping at the time) the service is excellent.

Anyway I've always wanted to post that phone conversation, what a laugh! For an actual business trying to make money ahahahaha



Wonder if it's the same shop someone I know very well walked into, looking to pay for lessons and buy gear, and got completely ignored...

Kay1982
WA, 275 posts
24 Dec 2018 2:35PM
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Yes, yes thats him!!!! ( jokes ) I've had three christmas beers yeeewwww!) I've had limited interaction with old mate since then, last time I saw him was when someone on facebook stitched us all up by posting a fake news article titled "man saves stranded whale with surf kite" and when you clicked on it it was just a pick of old mate flying a kite on the beach wearing a black wetsuit. Sheesh I nearly pissed myself laughing. Merry Xmas everyone!!!

Ricardo1709
NSW, 1301 posts
24 Dec 2018 6:04PM
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If you're on the northern beaches head to wind surf n snow, great blokes to deal with and they will always try to get what youre after no probs,ask for Chris top bloke.

Sandfoot
VIC, 569 posts
24 Dec 2018 10:23PM
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awkward customer said..
Here's a actual conversation I had with a kite shop on the east coast when at the time I used to live an hour away from it. I wanted to order or, if they had one, buy a new light wind directional. Trying to support the local.

Me phoning up: Are you guys open today?

Them: Well obviously eh.

Me: No worries just checking because you weren't last week (I had driven down to discover this).

Them: Well did you check facebook?

Me: No

Them: Well whose the idiot?

Me: So your're only open when it says so on facebook?

Them: Obviously.

Me: Well I checked facebook today to get your number and there's been no updates on your page for like a week.

Them: Well its f'ing summer we are too busy.

Now get this, even after this lovely conversation I still went down there because I wanted a new board and maybe they have stock, I get there to this ( don't know if its the same dude):

Dude: Wat? (Literally "wat")

Me: Have you guys got any light wind directionals like a sector 60?

Dude: Na they're all crap.

Me: Can you guys order them or do I need to go through a dealer?

Dude: Mate you don't know what you want, what you want is a formula board.

Me: Aren't they hell on your back leg?

Dude: Na people just don't know how to ride them and talk crap.


The conversation continued for about a minute with him pushing formula boards for light wind free riding and me asking him for anything else (like north nugget, shinster, skimboard etc whatever just take my money) until he actually turned his back on me and I walked out.

I know for every ****ty sales person (owner) there is probably a thousand ****ty customers but in some cases its no wonder these dudes are having a hard time.

I buy mainly second hand these days and if I need a part I order online from Kiterepublic, or the big WA shops (whoever is doing free shipping at the time) the service is excellent.

Anyway I've always wanted to post that phone conversation, what a laugh! For an actual business trying to make money ahahahaha


That's how awkward customers get treated ??

theDoctor
NSW, 5784 posts
24 Dec 2018 10:50PM
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I called up an east coast kite shop once
Said i was flying in at so and so time and looking to pick up a whatcha ma call it
Shop dude said they'd be closed due to some ridiculous festivus holiday or something but after some rather pathetic pleading and crying on my behalf, shop dude agreed to quietly meet me in the back alley behind the store next to the tasty treat cafe beside his outlet to exchange goods for fat stacks of cash...
Shop dude saved the day....
SHOP DUDE SAVED THE DAY

Kay1982
WA, 275 posts
24 Dec 2018 8:28PM
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.

HappyG
VIC, 292 posts
25 Dec 2018 10:18AM
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I guess I have been lucky in Victoria as we have Kite Republic and the ZU and to some respects SHQ....

Its funny I have had the same attitude in all of these stores... You talk a bit they ignore you look at their phone... then you pull out your wad of cash and they are your best mate.... I have worked retail for a long time and you need to be personable and honest to everyone even when they are a dick (I used to get in trouble for calling people out on that).

I hate to say this but online is much easier... You just wait for the end of season and snap them up 30 - 50% off retail... Got Naish Pivots that way from retailers in Australia and Overseas. I also get spares for trips online even when overseas delivered to the place we are staying cant say that about a local shop.

Steve from Stonker is correct SUP has saved the local shop. There is a MASSIVE reason for this SIZE. These boards are big and people see big as a hinderence when it come to online shopping. Its scares people because its a hassle to return something if you dont like it. Also SUP is a really easy sport to get started with and people all look kooky when you start. To a point when my wife and kids took my SUP from me as it was easy for them to start on.

The same can be said of sit on top sea kayaks for fisherman. There has been an absolute explosion of these as people have worked out you dont need a boat to get out.... Ask Hobie how well they are doing go have a look at the MASSIVE store in country Victoria in Leongatha they are on the way to Inverloch (I know the owner they are smashing it with retirees).

Mark50
NSW, 166 posts
26 Dec 2018 10:06AM
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Customer loyalty is pretty straight forward in any business - if you give good service, customers tend to return and are loyal, it's a two way street. I support my local (Kitepower Sydney) because they consistently provide great service and advice!

towradgi
NSW, 430 posts
26 Dec 2018 11:08AM
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Mark50 said..
Customer loyalty is pretty straight forward in any business - if you give good service, customers tend to return and are loyal, it's a two way street. I support my local (Kitepower Sydney) because they consistently provide great service and advice!




Yeh Kitepower is second to none.. the go to shop for us...great bunch of guys and great stock range..good prices and go out of their way for a cheap rare part or chasing up a warranty to satisfy the customers..almost at their expense..thanx k.p.

stabber
NSW, 1114 posts
27 Dec 2018 3:33PM
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As is with farming, to make a small fortune, in this industry... start with a large one!

Peahi
VIC, 1477 posts
27 Dec 2018 6:44PM
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stabber said..
As is with farming, to make a small fortune, in this industry... start with a large one!


yep like opening a vineyard, if it doesn't make money call it a hobby

Dangerous
NSW, 16 posts
28 Dec 2018 2:03PM
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My most recent twin-tip and kite purchases have both been as a result of being able to demo them first (thanks Kitepower) If a shop goes to the trouble and expense of having a demo fleet and I benefit from that by being able to try something I'm considering buying, then they have absolutely earned my business. Even if it is a few dollars more expensive (it wasn't for the above items) I think that's a very fair price to pay for having a premises I can walk into, with equipment I can see and touch, staffed by people who generally know what they're talking about.In my mind, not supporting local kite shops is short sighted. If, in the future, you're looking for a part, or you want to try something, or speak to someone who's ridden a product you're interested in, and there's just a "For Lease" sign where the shop used to be, think back to how much you saved by not giving them your custom, and what you did with the money you saved. I bet the answers will be "I don't remember" in both cases.

NorthernKitesAUS
QLD, 1078 posts
29 Dec 2018 8:33AM
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"Local Kite Shop dying"?! Nah... rich parents foot the bill. Didn't you know that?

murrayceff
VIC, 104 posts
4 Jan 2019 10:23PM
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Surfer62 said..

murrayceff said..
Could I make a simple plea to all kiters in Australia?
Please support your local kite shop.
I think it's probably fair to say that very few local kite shops would exist these days if not for the rise of stand-up paddling in the last few years.The established kite brands have every type of kite you could possibly want, I think.
I always find it somewhat amusing when a kiter comes in panicking cause he forgot his pump or broke something or other and wants to get a quick replacement part, so he can get out on the water. If the local kite shop doesn't exist anymore, what would he do. Go online and wait X days for his bit to arrive?
I don't know of any kite shops making bucket loads of money. Most would make more working the same sort of jobs you work in and would then be able to go kiting as much as you do. And there have been several kite shops close down in recent times as testimony to this.
I'd be interested to read your opinions on this, but I'll probably be too busy rummaging through drawers trying to find some bit worth ten dollars for a 10 year old kite that someone is trying to fly in 10 knots.





Muzza, since the kiteshop you work in opened in Torquay over 10 years ago, Ive invested locally in it and spent approx $25,000 plus on kites (GK x 3, TAKOON x 3, WAINMAN x3, OZONE x 2), kiteboards (STONKER x 2, WAINMAN x 1) and accessories, thats the stuff I can remember, possibly more. In the last few years Ive also shopped elsewhere for kites and boards. Now I'm transitioning into retirement and a more savvy shopper of near new 2nd hand kites at less than 50% rrp which allows me to spend money on travel instead of new kites, so many bargains out there when you know what you want.

You also sell online and used to sell on fleabay so you cant be too harsh on not buying local or online shoppers, seabreeze itself is a great 2nd hand resource.

So you're after opinions ? well here's my 2c worth, whilst the local uptake of kiting is unusually very low for a strong surf and beach culture town like Torquay, in the last 10 years the town has more than doubled in population and nearby greater Geelong has probably tripled yet there's probably less local kiters here now than 10 years ago, hence you need to attract new kiters and the visiting kiters. One problem you have is lack of marketing, try parking your shop labelled van at the point and walk to the shop, result will be free advertising and marketing that may help increase your business, I send a lot of business your way from people wanting to learn and travelling kiters looking for gear and have no idea what the nearest kite shop is called or where it is. Word of mouth is much more valuable than a google search. Get visible, push the Stonker brand, make money, good luck.

Shame you need to rely on the 21st century version of a goat boat to survive.

Good wind today, 3 days in a row, get out there.


Hey Birchy good advice thanks - but...
We are doing fine thanks to SUP sales. But if it wasn't for SUP we simply wouldn't be there anymore and there would be no local kite shop.
Seriously, when people from o/s or interstate or even just from the other side of Melbourne, rock up at our place and want a kite lesson, I tell them to go home and connect with their local kite shop.
As for online resellers, I was really referring to the buying of kite gear from o/s websites where the gear is somewhat cheaper than in Australia. Had a good friend of mine buy a 2 year old Slingy, brand new, from the US for less than my buy price. That hurts, but I can't blame him for grabbing a bargain. O/s shops selling via Google ads are a problem as they often appear to be based in Australia.
And there's no way I'm going to leave my van at Pt Danger and walk to the shop! I never get there on time anyway! What I should do is shut the shop and just sit at Danger!

cauncy
WA, 8407 posts
4 Jan 2019 7:32PM
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Select to expand quote
murrayceff said..

Surfer62 said..


murrayceff said..
Could I make a simple plea to all kiters in Australia?
Please support your local kite shop.
I think it's probably fair to say that very few local kite shops would exist these days if not for the rise of stand-up paddling in the last few years.The established kite brands have every type of kite you could possibly want, I think.
I always find it somewhat amusing when a kiter comes in panicking cause he forgot his pump or broke something or other and wants to get a quick replacement part, so he can get out on the water. If the local kite shop doesn't exist anymore, what would he do. Go online and wait X days for his bit to arrive?
I don't know of any kite shops making bucket loads of money. Most would make more working the same sort of jobs you work in and would then be able to go kiting as much as you do. And there have been several kite shops close down in recent times as testimony to this.
I'd be interested to read your opinions on this, but I'll probably be too busy rummaging through drawers trying to find some bit worth ten dollars for a 10 year old kite that someone is trying to fly in 10 knots.






Muzza, since the kiteshop you work in opened in Torquay over 10 years ago, Ive invested locally in it and spent approx $25,000 plus on kites (GK x 3, TAKOON x 3, WAINMAN x3, OZONE x 2), kiteboards (STONKER x 2, WAINMAN x 1) and accessories, thats the stuff I can remember, possibly more. In the last few years Ive also shopped elsewhere for kites and boards. Now I'm transitioning into retirement and a more savvy shopper of near new 2nd hand kites at less than 50% rrp which allows me to spend money on travel instead of new kites, so many bargains out there when you know what you want.

You also sell online and used to sell on fleabay so you cant be too harsh on not buying local or online shoppers, seabreeze itself is a great 2nd hand resource.

So you're after opinions ? well here's my 2c worth, whilst the local uptake of kiting is unusually very low for a strong surf and beach culture town like Torquay, in the last 10 years the town has more than doubled in population and nearby greater Geelong has probably tripled yet there's probably less local kiters here now than 10 years ago, hence you need to attract new kiters and the visiting kiters. One problem you have is lack of marketing, try parking your shop labelled van at the point and walk to the shop, result will be free advertising and marketing that may help increase your business, I send a lot of business your way from people wanting to learn and travelling kiters looking for gear and have no idea what the nearest kite shop is called or where it is. Word of mouth is much more valuable than a google search. Get visible, push the Stonker brand, make money, good luck.

Shame you need to rely on the 21st century version of a goat boat to survive.

Good wind today, 3 days in a row, get out there.



Hey Birchy good advice thanks - but...
We are doing fine thanks to SUP sales. But if it wasn't for SUP we simply wouldn't be there anymore and there would be no local kite shop.
Seriously, when people from o/s or interstate or even just from the other side of Melbourne, rock up at our place and want a kite lesson, I tell them to go home and connect with their local kite shop.
As for online resellers, I was really referring to the buying of kite gear from o/s websites where the gear is somewhat cheaper than in Australia. Had a good friend of mine buy a 2 year old Slingy, brand new, from the US for less than my buy price. That hurts, but I can't blame him for grabbing a bargain. O/s shops selling via Google ads are a problem as they often appear to be based in Australia.
And there's no way I'm going to leave my van at Pt Danger and walk to the shop! I never get there on time anyway! What I should do is shut the shop and just sit at Danger!


You need better mates
Thats a f.......g cu....tz trick

lostatsea
WA, 147 posts
5 Jan 2019 6:12AM
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Feeling the need to shout out to ocean addicts regarding a naish mutant I just ordered. It's the first time I have ever got something from them, so emailed them for a postage price, was happy with that so rang up with a couple more questions, Can't remember his name but the fella took the time to have a chat which probably was past closing time when we finished. Could not have been more helpful even before I had payed for anything!! It's a great example of having an online shop backed by awesome service. Will now be first stop for next purchase

ReefWalker
WA, 116 posts
5 Jan 2019 7:56AM
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Select to expand quote
lostatsea said..
Feeling the need to shout out to ocean addicts regarding a naish mutant I just ordered. It's the first time I have ever got something from them, so emailed them for a postage price, was happy with that so rang up with a couple more questions, Can't remember his name but the fella took the time to have a chat which probably was past closing time when we finished. Could not have been more helpful even before I had payed for anything!! It's a great example of having an online shop backed by awesome service. Will now be first stop for next purchase


Just because this thread is a "support your local kite store" thread...
Why didn't you buy local?

Peahi
VIC, 1477 posts
5 Jan 2019 10:58AM
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Select to expand quote
ReefWalker said..

lostatsea said..
Feeling the need to shout out to ocean addicts regarding a naish mutant I just ordered. It's the first time I have ever got something from them, so emailed them for a postage price, was happy with that so rang up with a couple more questions, Can't remember his name but the fella took the time to have a chat which probably was past closing time when we finished. Could not have been more helpful even before I had payed for anything!! It's a great example of having an online shop backed by awesome service. Will now be first stop for next purchase



Just because this thread is a "support your local kite store" thread...
Why didn't you buy local?


Cause your local may not have what you need? Or are unwilling to do a decent deal? Or are rude to you? Don't know many shops that would stock a selection of mutants anyway.

ReefWalker
WA, 116 posts
5 Jan 2019 8:17AM
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Peahi said..

ReefWalker said..


lostatsea said..
Feeling the need to shout out to ocean addicts regarding a naish mutant I just ordered. It's the first time I have ever got something from them, so emailed them for a postage price, was happy with that so rang up with a couple more questions, Can't remember his name but the fella took the time to have a chat which probably was past closing time when we finished. Could not have been more helpful even before I had payed for anything!! It's a great example of having an online shop backed by awesome service. Will now be first stop for next purchase




Just because this thread is a "support your local kite store" thread...
Why didn't you buy local?



Cause your local may not have what you need? Or are unwilling to do a decent deal? Or are rude to you? Don't know many shops that would stock a selection of mutants anyway.


I realise there could be a mirade of reasons, and you list a good couple. But given the OP will now use them as his go-to dealer, I thought it would be interesting to know why not go local.

lostatsea
WA, 147 posts
6 Jan 2019 2:44AM
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Select to expand quote
ReefWalker said..

lostatsea said..
Feeling the need to shout out to ocean addicts regarding a naish mutant I just ordered. It's the first time I have ever got something from them, so emailed them for a postage price, was happy with that so rang up with a couple more questions, Can't remember his name but the fella took the time to have a chat which probably was past closing time when we finished. Could not have been more helpful even before I had payed for anything!! It's a great example of having an online shop backed by awesome service. Will now be first stop for next purchase



Just because this thread is a "support your local kite store" thread...
Why didn't you buy local?


Not everyone lives in Perth bud..

Still supporting an aussie business so ill sleep easy

Peahi
VIC, 1477 posts
6 Jan 2019 7:54AM
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I've got to give a big shout out and kudos to my local who have moved a lot of my gear recently. I usually convert to shop credit so I can pick up some new gear. Cheers to SHQ crew.

greenhead
WA, 51 posts
7 Jan 2019 10:14PM
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I don't think the prices overseas are much different.
www.kingofwatersports.com/kitesurf/kitesurf-sale/kite-sale



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"Is your local kite shop dying?" started by murrayceff